We have forceful technical strength. Technical Service Department consist of experienced experts, we provide technical support and comprehensive technical service.
We provide operation training to user for free, meanwhile the technical data of operation, repair and maintenance will be provided.
We have regular quality inspection to customer in order to solve relevant technical issues in time.
We strictly enforced the product liability which are clarified in specifications contract, to meet user needs completely.
According to customer’s require we could supply installation, commissioning and motion to them and send expert engineering to site for guiding.
The warranty for 1 year since acceptance or 18 months from product arrive at site. During warranty period, we provide regular maintenance and spare parts replacement if the device at fault. We will response in 2 hours after received buyer’s notice, and arrive in site within 48 hours provide assistance. Even over warranty period, we still offer preferential technical services and supply spare parts.
We take priority to provide spare parts and repair obligation for the device damage which are not caused by supplier.
We offer preferential wearing parts over a long period of time.
Inquiry for spare parts? Please contact firstname.lastname@example.org